Q&A
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No. You can use your regular, standard WhatsApp right on your phone. The onboarding process is entirely frictionless. You pay securely on this site, receive my private business number via email, and can drop your first voice note immediately.
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Not at all. There's no daily messaging requirement.
Some weeks you might have lots to unpack, while other weeks you may barely need the service. Use your support in the way that feels most helpful to you.
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I review and respond to messages during my business hours, Monday to Friday, 9am–2pm CET.
This isn't a live chat or an emergency service, so responses aren't immediate. I give your messages the attention they deserve and respond thoughtfully rather than rushing through them.
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Therapy is an investment in a better tomorrow—and while it might feel unfamiliar at first, it can lead to meaningful, lasting change. When you choose to work with me, I’m fully committed to supporting your growth and healing. My fees and policies are thoughtfully designed to create a space where I can bring my full focus, care, and expertise to each session, helping you move forward with clarity and confidence.
Current rates:
Scheduled Online Sessions:
1250 HK per hour
Text Messaging:
1200 HKD per weekly subscription.
Voice Messaging:
1250 HK per hour . Billed per minute for up to 60 minutes of voice messaging. (This includes both client messages and therapist responses.)
Note : This is not a crisis line. Response times may vary. (Up to 48 hours)
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Not quite. This is a professional support relationship.
My responses draw on my counselling background, psychological knowledge and evidence-informed therapeutic approaches. The aim isn't simply to listen, but to help you recognise patterns, explore what's happening, develop useful strategies and find a way forward.
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Yes, everything we talk about in therapy is confidential. I’m legally and ethically required to keep your information private, and I won’t share anything without your written permission, unless one of the following exceptions applies:
1. If there’s an immediate risk of harm to yourself or someone else.
2. If I learn that a child or vulnerable adult is being harmed or at risk-I’m required by law to report this to the appropriate authorities.
3. If I receive a court order or subpoena, I may be legally required to respond, but I’ll always do my best to let you know first.
Your privacy is deeply respected, and I’m always happy to talk through any questions you have about this.
We'll discuss the communication arrangements and privacy considerations before getting started.
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Click here to book your initial 30-minute session for $49 USD.
We'll meet, talk about what you're looking for and map out what support could look like.
There's no obligation to continue if it doesn't feel right.
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If something needs a little more time and space, you can upgrade to a 50-minute Deep-Dive Session at an additional cost.
We can also discuss whether messaging support is the right format for your needs or whether another type of professional support would be more appropriate. It’s all about finding a sytem that works best for you and your unique life.
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This service is designed for people looking for flexible, ongoing support with everyday emotional challenges and personal development.
Messaging-based support isn't suitable for every situation. It isn't an emergency or crisis service, and it isn't a replacement for more intensive mental health treatment where that is needed.
We'll use the initial session to discuss your circumstances and decide whether this approach is appropriate.
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The monthly plan provides 30 consecutive days of messaging support from the start of your plan.
The $299 payment covers one 30-day period. It does not automatically renew, and you won't be charged again unless you choose to purchase another month.
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All support plans are purchased for a fixed period: seven calendar days for the weekly plan or 30 days for the monthly plan.
Once your support period has commenced, payments are non-refundable, except where a refund is required by applicable law.
If you decide not to continue, you can simply choose not to purchase another support period. Neither plan automatically renews, and no further payments will be taken without a new purchase.
Any statutory cancellation, withdrawal or refund rights that apply to your purchase remain unaffected.
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This service is not designed for emergencies or immediate crisis support. Messages are reviewed during the stated support hours and are not monitored continuously.
If you are in immediate danger or need urgent mental health support, please contact your local emergency services or an appropriate crisis support service.
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Yes. You can use whichever format feels most comfortable. Some things are easier to explain in writing, while others are easier to express in a voice note.
The aim is to make accessing support feel natural and manageable. What ever feels right for you. Many times it depends on how you are feeling but during a busy day it also depends on what environment you are in too. The aim is flexibility.
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Absolutely. If you know someone who could benefit from having a little extra support in their everyday life, you're welcome to share the service with them.
Everyone's circumstances are different, so each person will have their own initial session to discuss what they're looking for and whether this approach is suitable.
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Yes, you can purchase an initial session or support plan as a gift. However, the person receiving it must be happy to participate and agree to the support arrangement themselves.
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You don't need to arrive with everything figured out. Sometimes you might have a very specific problem, and other times you might just feel overwhelmed, stuck or unsure of what you're feeling.
That's part of what we'll work through together. You can start wherever you are, and we'll take it from there.
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Traditional counselling usually involves setting aside a dedicated time for an appointment, often working through what's happened since your last session.
This service offers a different kind of flexibility. Instead of waiting for your next appointment, you can reach out when something is happening, when a thought is weighing on you or when you need a little perspective.
Through private messages and voice notes, we can explore what's going on, recognise patterns, work through challenges and develop practical strategies as they arise in your everyday life.
There's no pressure to organise your thoughts beforehand or fit everything into a 50-minute appointment. You can share things in your own time and receive considered, personalised responses during my working hours.
It's a more flexible way to access ongoing support, designed to fit around real life.
It isn't intended to replace traditional counselling or more intensive mental health care where those are needed. It's about making meaningful support more accessible to people who might otherwise struggle to find the time or space for it.